Missed the product updates last month? Check out the June 2024 release highlights while you’re here.

Updates to Bullhorn Copilot

Bullhorn Copilot

• Candidate card user experience updates: We have updated the formatting buttons and layout to be more user-friendly and provide a better experience when interacting with the LLM on a given prompt. Updates include clearer button labels and options, option selection indicators, and an updated layout.

Updates to Bullhorn ATS & CRM

Bullhorn ATS

• Saved search card: Now, when a saved search is selected on selected lists, users will be able to open the advanced search window and know that they’re viewing saved search criteria. This feature will be automatically seen on Payable Charges, Billable Charges, Timesheets, Invoices, and Compliance Manager Dashboard.

Bullhorn Automation product updates

Bullhorn Automation

• Semantic match enhancements: We’ve made some updates to our stored repository of postal codes to ensure accuracy. This update also includes some enhancements to our matching service that increases resilience to bad data by updating service to ignore any spaces, special characters, or commas in postal codes.

Bullhorn Analytics product updates

Bullhorn Analytics

• Edit/view access when sharing dashboards: Bullhorn Analytics users with the “Share Dashboards” permission can now grant either View or Edit access when sharing their Dashboards with other users. Any edits made to a shared Dashboard will be saved and applied to all users. 

For a complete look at July product updates, please visit the full release notes.

Evaluating New Solutions: A Comprehensive Approach

“We tested ten different systems,” recalls Katarina Barbasova, Leader of Efficiency and Transformation at Talent Quarter. “Our goal was to find a tool that not only fit our operational needs but was also user-friendly and intuitive for our team.”

After rigorous testing, Talent Quarter decided on VXT. The distinguishing factors were VXT’s team-centric approach, ease of use, seamless integration with Bullhorn and the simplicity with which the Talent Quarter team could learn and adapt to it.

A Smooth Transition: Overcoming Initial Reservations

Barbasova shares that the business had initial reservations about moving to another new VoIP provider. In the last 12 months, Talent Quarter had already been customers of two providers, both solutions requiring extensive training for team members to be able to use the solution.

“Transitioning to a new system is always a concern for any business,” says Barbasova. “Given our past experiences, there were reservations, but within the first week of using VXT, the feedback from our recruiters was overwhelmingly positive. They found it incredibly easy to use and quick to learn, making the transition smooth and welcome.”

A Principal Consultant at Talent Quarter, shares his experience: “Six months ago, Talent Quarter introduced VXT, and my experience has been absolutely fantastic. The reliability and functionality of VXT have been outstanding; we’ve had zero downtime and excellent call quality. Additionally, the support from VXT has been exceptional, ensuring any issues are swiftly addressed.”

A seamless integration with Bullhorn

“One of the best features of VXT is how it integrates with our ATS system. This integration syncs client and candidate notes directly, saving us a lot of time. It also syncs all of our contacts, so we always know who’s calling, which is super useful.” Says another representative from Talent Quarter.

The integration of VXT into Talent Quarter’s workflow resulted in significant improvements in how the agency managed its recruitment processes. The team found themselves more organised, with better-utilised systems that enhanced overall productivity and efficiency.

Embracing Innovation for Future Success

Talent Quarter’s strategic move to VXT has exemplified the impact of finding the right tools that align with a team’s needs and operational goals. Their story serves as a testament to the benefits of embracing innovative and industry specific solutions. The adoption of VXT not only addressed previous challenges but also set a new standard for efficiency and effectiveness within Talent Quarter.

Key Results

• Reduced time spent on managing and training for complex systems
• Improved communication and collaboration across the business
• Enhanced efficiency, providing more time to add value to clients
• Achieved a seamless integration with Bullhorn, saving time and improving data management

Learn more about VXT, visit their Marketplace partner page now.

Missed the product updates last month? Check out the May 2024 release highlights while you’re here.

Updates to Bullhorn Copilot

Bullhorn Copilot

• Language enhancement: We’ve added a feature that will allow users to select a language when utilising the Copilot Generative Candidate card. This enhancement improves the user experience by allowing users to choose from a variety of supported languages for the prompts generated by the user’s selected LLM.
• Enhanced error messaging: We’ve enhanced the error messaging on the Copilot Admin page to include which LLM field is causing an error when testing the connection to the selected LLM. This allows the user to effectively troubleshoot when setting up their LLM.

Bullhorn Analytics product updates

Bullhorn Analytics

• Original name: The “Original Name” has been added back to Metrics Admin for internal users, alongside the customer-specified display name. This saves time when viewing clients where metric names have been translated into a different language, for example. 

Product Updates for Bullhorn VMS Sync

Bullhorn VMS

• Simpliant requisition integration: Automatically have VMS requisitions from Simpliant land in your ATS with our new integration.

Updates to Data Replication

Data Replication

• Auto-updating version available: We made an update that detects version changes and automatically installs the latest version within your Data Replication environment so that it is always up to date and receives all the latest updates and fixes. This update enhances security to ensure that only valid files are installed. If interested, please contact your Bullhorn account manager so they can set you up for installation. 

For a complete look at June product updates, please visit the full release notes.

Powered by automation and AI, SourceBreaker helps your team build a pipeline of ready-to-work candidates and new business development opportunities. To help customers learn how to make the most of SourceBreaker, Senior Customer Success Manager Monica Sidhu shares a few best practices and top tips. Read on below to learn how to find top candidates quickly, set up business development, leverage automations so you never miss a job, and utilise company intel to put you one step ahead of the competition.

Never miss a new job lead

“We want to make sure that you’ve got your business development side covered and you’re also automating all of your business development and lead searches,” Sidhu states. With SourceBreaker, that’s as easy as clicking a button.

Within SourceBreaker, you can find live matching job leads with a single click. With the “search leads” button, SourceBreaker can search for open jobs with the criteria you outline. “Straight away, there’s a ton of jobs that appears which you’ll be able to reach out to as new job leads,” explains Sidhu.

When you run a search for leads in SourceBreaker, you’ll notice two tabs at the top of your search: “SourceBreaker leads” and “aggregator leads.” SourceBreaker leads are directly from company career pages, while aggregator leads are pulled from external, third-party career sites. “This is a really good way of running those job lead searches because it’s covering all of those areas for you,” said Sidhu. “It’s saving you time, so you don’t have to go to each of these individual company websites or scroll through those job site pages just to see if there are jobs posted on there.”

A couple of other searches that Sidhu recommends setting up are queries based on your target companies as well as your current and previously worked with clients.

First, to build a search around a target company, simply add in the names of those targets into your search, and SourceBreaker will populate all of those companies’ open jobs within your search. You can also refine that search by location to only search for job leads within a certain geographical area. You can also narrow your search by adding in job descriptions, skills, or keywords, so your search provides you with the most relevant jobs to what you’re looking for. Sidhu also recommends building a search targeting your current – or even past – clients. “Those are going to be really easy wins for you because you’re not having to go in with a cold conversation. You are just going to get notified. You’ve already got the relationship there.”

If you’re focusing on finding leads for a specific role, try utilising a split job title search. For example, if you’re looking for DevOps engineers, start building your search with just the “DevOps” keyword. Then, add in your other keywords like “engineer,” “developer,” or “architect.” You’ll then merge this second term group, so the search reads “engineer or developer or architect.” This tells your search mechanism that as long as the word DevOps and one of these terms appear somewhere in that job title, to find those jobs and include them in your search. This is a great way to ensure you’re the first to the most promising job leads out there.

You can also automate your new lead searches with SourceBot, which runs your search across your job boards and Bullhorn database 24/7. SourceBreaker will notify you whenever new candidates match your search, both through a daily email and right within the SourceBreaker platform.

Leverage intel to stay one step ahead

Want to know what companies might be hiring in the near future? Head to the Intel section within SourceBreaker. In the funding round section, you can see companies that have recently received funding. But that’s not all; you can also see where they’re based, what industry they’re in, the funding type they received, how much money they received, and when the funding round was announced. Similarly to SourceBots, you can set alerts to receive notifications about the latest funding rounds.

If you’re not familiar with funding rounds, SourceBreaker has you covered. You can always click on a funding round to learn more about what that might mean for a company. “As a recruiter, I would definitely be thinking if a company has received funding, they are definitely going to grow,” Sidhu said.

Companies in this list may also have a number displayed next to them; that indicates the number of jobs they’re currently hiring for. You can click on that number and see a full list of every job opening they have.

SourceBreaker also provides you with a list of key people within each company, as well as their email and a direct link to their LinkedIn profile. With the email finder function, you can search for anyone within the company and find their contact information. Similarly, SourceBreaker also provides you with a newsfeed section containing any recent articles about the company, so when you do reach out, you can show that you’ve done your research.

Leveraging this intel is especially helpful if you’re trying to break into a new market. “This is like a ready-made target company list for you, without you even having to do that research,” Sidhu said.

This intel, combined with automated, tailored searches, will have you uncovering the very best candidates, job leads, and business development opportunities, ensuring your agency is always one step ahead.

Curious about SourceBreaker? Visit our product page or reach out to your account manager today.

And today, at Engage Boston 2024, we were thrilled to share that Bullhorn Copilot is now available on Bullhorn for Salesforce and Bullhorn Workforce Management.

Our continued goal is to provide the most complete AI solution within the recruitment industry and put AI in the hands of recruiters exactly where and when they need it, regardless of which Bullhorn platform they’re using.

To learn what this means to you as a Bullhorn for Salesforce or Bullhorn Workforce Management user, keep reading for a rundown of Copilot Starter and how to get started.

Copilot Starter for Bullhorn Salesforce solutions 

Bullhorn Copilot, our suite of AI capabilities, will span the Bullhorn solutions on Salesforce and embed AI capabilities directly into the recruiters’ workflows.

Copilot Starter, the first release of these new capabilities, embeds generative AI functionality directly into Bullhorn for Salesforce and Bullhorn Workforce Management. Recruiters will be able to use Copilot Starter with tasks such as:

• Summarising a candidate profile
• Writing pre-screening questions
• Pitching a job to a candidate
• Generating emails and text messages
• Improving a message

Copilot supports integrations with multiple AI providers, allowing recruitment agencies to evaluate and select the LLM provider that best fits their needs.

With Bullhorn Copilot, you can unlock new levels of productivity for your team and allow all of your recruiters, whether junior staff or seasoned professionals, to work more efficiently and with greater accuracy.

How can I get Copilot Starter?

Copilot Starter is available to Bullhorn customers who have Bullhorn for Salesforce, Bullhorn Workforce Edition, or Bullhorn Enterprise Edition ATS/CRM (or a bundle that includes these products).

Get started by contacting your Account Manager or filling out this form.

What resources can help me be successful with Copilot Starter?

We want you to get the most out of Copilot and Bullhorn’s solutions on Salesforce. Check out our collection of blog posts on AI in recruitment, and keep reading for our top resources to get you started.

Understanding automation, AI, and generative AI in the recruitment industry – AI is here to stay, and understanding the unique applications of these technologies is crucial for recruitment industry pros. Read on for an overview of automation and AI and to explore their impact in staffing.

Preparing your business for AI adoption: Essential steps for success – Ready to roll out AI in your business? We’re breaking down the crucial steps every recruitment agency must take to ensure seamless AI implementation and adoption

Getting started with AI – Everyone is talking about AI and how it can transform the recruitment industry. We sat down with a few customers to learn their advice on incorporating AI into their day-to-day business

What to consider when choosing an LLM – You will need to select a large language model (LLM) to power Copilot. Currently, Copilot supports either Azure GPT or Open AI. In this blog, we break down what an LLM is, what the Bullhorn experts have to say about LLMs, and how to decide which one is right for your business.

Protecting data and preventing bias: Creating a responsible AI strategy – As more businesses use AI, data privacy and security have risen to the forefront of the conversation. We sat down with Jason Heilman, SVP, Product – Automation & AI at Bullhorn, to learn about Bullhorn’s approach to AI and what customers should keep in mind when they build their responsible AI strategies 

We’re excited about what the future holds for Bullhorn Copilot. We encourage you to get started with Copilot and share your feedback and AI suggestions with our team so we can ensure our solutions continue to drive the recruitment industry forward.

Missed the product updates last month? Check out the April 2024 release highlights while you’re here.

Updates to Bullhorn ATS & CRM

Bullhorn ATS

• Resolved Canvas model issue: We have resolved an issue in the Canvas model that had caused intermittent errors preventing reports from running. Reports are now running successfully without intermittent model-related errors.  

Bullhorn Automation product updates

Bullhorn Automation

• Route notifications to managers:  The “Reports To” field can now be utilised for Send Notification and Send Email steps in automations. This unlocks the ability to route notifications to managers, for example, notifying the recruiting manager if a candidate submits a low NPS rating regarding their recruitment experience.

Updates to Data Replication

Data Replication

• Admins user updates:

• You can now set the duration for log file retention via the properties file. This reduces storage requirements with archived logs.
• You can now set a parameter to enable Verbose logging within the startup process. This enables enhanced issue troubleshooting.

Updates to Bullhorn Onboarding solutions

Bullhorn Onboarding

Talent Platform

• Updated navigational menu under the Onboarding tab: The Onboarding Dashboard has been simplified to provide the majority of relevant information in one location. The Onboarding Dashboard’s tiles can now be clicked to access and filter all information, giving clients a high-level view and allowing them to navigate onboarding workflows simply and intuitively.

Onboarding365

• Emails: This month, we introduced an unsubscribe option to estaff365.com emails, This feature improves user control and should lower spam complaints by making it simple for users to opt out and be added to our suppression list.

For a complete look at May product updates, please visit the full release notes.

There’s no one right answer; which LLM is best for you and your team depends on your business goals and what you want to achieve with Copilot. Regardless of your decision, you’ll still be able to leverage generative AI to craft stronger messages, send more pitches, and generate profile summaries, screening questions, and more — all without leaving Bullhorn. 

Let’s break down what an LLM is, which LLMs integrate with Copilot, what the Bullhorn experts have to say about LLMs, and how you can decide which one is right for your recruitment business.

What is an LLM?

An LLM is a deep learning model that has been pre-trained on vast amounts of data and is used to power generative AI.

LLMs use tokens to understand and respond to prompts. They can be thought of as pieces of words, though they also include spaces and punctuation marks; each one is roughly four characters of typical English text. When you ask AI a question, it looks at each token – that is, each word, space, and piece of punctuation – to understand and respond to your question. You can learn more about tokens – and how to count them – here. Different LLMs also have different token limits, which limit the length of the prompt you input and the response the LLM generates; a shorter token limit means that you’ll need to input shorter prompts.

Why do I need to choose an LLM to integrate with Copilot?

“Copilot is the vehicle through which users access what the LLM can do,” said Nicole Krensky, Director of Product Marketing, Automation & AI at Bullhorn. Once you choose your LLM, you will connect that service with Copilot using an API. Copilot then pushes the information in your database, like candidate resumes, skills, education, and work history, along with the prompt you build or select, to the LLM to generate your desired output.

“Think of it as powering the engine in the background,” added Ben Carter, Senior Director, Automation & AI at Bullhorn.

Which LLMs integrate with Copilot?

Bullhorn currently supports Azure OpenAI and OpenAI LLMs. Customers have seen success with the following models: 

• OpenAI GPT-3.5-Turbo
• OpenAI GPT-4
• Azure OpenAI GPT-3.5-Turbo
• Azure OpenAI GPT-4 

OpenAI is a leading AI research lab known for developing advanced AI technologies, aimed at broad applications in various industries. Azure OpenAI is a collaboration between Microsoft and OpenAI that integrates OpenAI’s models with Azure’s cloud computing platform, offering scalable AI solutions to businesses. While OpenAI is a series of models, Azure OpenAI is a Microsoft-specific learning model. 

Each LLM has its own instructions for getting started, so we recommend reviewing the OpenAI Quickstart Guide, the Creating and deploying an Azure OpenAI Service Resource, and other help content from those providers. As part of the enablement process, you’ll need to provide details from your LLM such as the model, API key, and token limit.

What are the differences between these LLMs?

In addition to the differences between OpenAI and Azure OpenAI, GPT-3.5-Turbo and GPT-4 vary in a few ways.

Both GPT-3.5-Turbo and GPT-4 models are optimised for chat and work well for traditional completion tasks. Both models can understand and generate natural language, but GPT-4 can solve more difficult problems with greater accuracy. On the other handGPT-3.5-Turbo models are significantly faster than GPT-4 models and are offered at a lower price point. However, the increased price of GPT-4 models unlocks a connection to the internet that allows you to use responses from online sources. While token limits of GPT-3.5-Turbo models are lower than GPT-4 models, if you’d like to input longer prompts, both OpenAI and Azure OpenAI offer GPT-3.5-Turbo options with higher token limits.

Which LLM is right for my organisation?

With Copilot, selecting the right LLM depends on factors like:

• Your number of users
• Number of requests your users might make per day
• How much data you have
• What speed you’re looking for

Consult with your IT team, research solutions favored by industry experts, or read comparative analyses of your options to determine the most suitable large language model for your needs. When choosing a third-party vendor, follow best practices and ensure that all of your security concerns have been addressed before you start using these technologies. Both Open AI and Azure Open AI have robust data security protections; you can review Open AI’s data usage for Consumer Services and data, privacy, and security for Azure OpenAI Service.

“[Think about] which one will be most suitable for the tasks you’re undertaking with Copilot,” said Carter. “No one passes a driving test and buys a Ferrari. The whole point of Copilot Starter is that it enables you to dip your toe in and see if your data is even in the right place to start using generative AI.”

To learn more about Copilot, visit our Copilot FAQ.

Missed the product updates last month? Check out the March 2024 release highlights while you’re here.

Updates to Bullhorn Copilot

Bullhorn Copilot

• Copilot Generative Candidate Card: The Copilot Generative Candidate Card integrates with Azure & OpenAI and can generate email messages, screening questions, improve resumes, and much more by pulling selected data from the candidate record.
• Copilot Admin Page: A Copilot Admin page has been added so that Bullhorn Admin users can configure the integration between Bullhorn and their LLM (Large Language
  Model). The configuration will initially support OpenAI and Azure LLMs.

Updates to Bullhorn ATS & CRM

Bullhorn ATS

• SEEK integration: We made an update to improve the visibility of Candidates’ Questionnaire responses. This streamlines the review process, allowing you to access essential questionnaire notes conveniently without navigating away from the Submission List view under the Candidate Notes tab. 
• Security update for May release: Since Bullhorn prioritises the security of our products and our customers, we are applying updated security measures across our offerings. A key security enhancement in our 2024.5 May release restricts the ability to accept HTML into our free text fields. If this change impacts any existing automations or customisations you have, we encourage you to contact Bullhorn support for assistance with any questions you may have.

Bullhorn Automation product updates

Bullhorn Automation

• WCAG enhancements for chat engagements: Chats have been enhanced based on compliance best practices, ensuring accessible use of these functions by a broader range of survey recipients. For example, chats can now be completed by users who need screen readers or require keyboard-only navigation. 

Updates to Bullhorn Onboarding solutions

Bullhorn Onboarding

Talent Platform

• Order workflow enhancements: We have streamlined the onboarding processes for clients by automating the recognition of previously completed forms by candidates. Recruiters gain visibility into completed forms and can easily delete previously completed forms from packages. Admins can designate certain forms to always be sent, even when previously completed by a candidate. These changes enhance the overall efficiency and customisation of the onboarding workflow.

For a complete look at April product updates, please visit the full release notes.

Although competition remains fierce, the GRID Industry Trends Report data indicate that digital transformation and the implementation of sales-support technology drive sales wins. Agencies that saw revenue increases in 2023 are giving themselves a competitive edge by leveraging technology, and we can expect that trend to continue in 2024.

When it comes to building a tech stack for business development, it can take a lot of work to know where to start. What are your business needs? Are you planning to differentiate your business through your brand strategy? Are you focused on accelerating your sales cycle? Are you looking to decrease client churn, increase new opportunities, or both? And how can technology help achieve your business goals?

To tailor your tech stack to your needs, look no further than the Bullhorn Marketplace. Our 100+ vetted partner technologies integrate with the Bullhorn platform to help you build out a recruitment tech stack that gives you a competitive edge.

Below, check out some of the top Marketplace partners to help you win – and keep – more clients.

CloudCall

CloudCall is the most integrated Bullhorn computer telephony integration (CTI) available for recruitment teams. With their extensive list of best-in-class features, you’ll boost your productivity, efficiency, and ROI from directly within Bullhorn.

CloudCall makes outreach faster and simpler than ever. Cut down on the time it takes to manually dial the phone; with CloudCall, you can place a call or send a text with just one click. You can also capture call recordings and notes, so you always have essential information on hand when you need it. Plus, CloudCall’s platform is designed for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your Bullhorn records, no matter where you are.

CloudCall’s integration means more efficient outreach, fewer rote tasks, and huge time savings. Equipped with key insights, you can ensure your outreach strategy is informed by data and that you feel confident in your decisions.

IntelAgree

IntelAgree is an AI-powered contract lifecycle management (CLM) platform that helps your team focus on impactful work, not busy work. Their machine learning can read important terms, clauses, and dates in contracts, regardless of whether it’s your paper or client paper. With IntelAgree and Bullhorn, you can optimise every part of your contract process — so your team can efficiently create, negotiate, sign, manage, search, and analyse your recruitment contracts.

IntelAgree allows you to build contracts faster by pulling in data right from Bullhorn. You can also view all past and current contracts with clients and see details like contract names, contract types, statuses, effective dates, and expiration dates at a glance. Plus, no more scouring long contracts for important details; IntelAgree’s machine learning finds key contract data like standard perm fees, payment terms, and bill rates – and keeps that information up-to-date in real-time – so you won’t miss a thing. By improving your contract management process with IntelAgree, you can accelerate your sales cycle, helping you and your clients get to work faster.

Haley Marketing

Haley Marketing Group is a recruitment industry and Bullhorn specialist in websites, social media, blog writing, marketing automation, email marketing, SEO, PPC, corporate identity, strategy — you name it. If you’re looking to drive new leads, they’ll provide the marketing tools and technology to stand out in today’s crowded market.

Haley Marketing can also help you market candidates right from your website. Their SEO- and mobile-optimised integration makes it easy for employers to find the talent they want. With just one click, clients can submit an inquiry directly to the recruiter who represents each candidate. With Haley Marketing’s tools and tech, you’ll make faster placements and come away with more satisfied clients.

RefAssured

Built for recruitment agencies, RefAssured has automated the reference checking process to deliver true candidate past performance insights that benefit you and your clients. Gone are the days of inconvenient and inefficient calls that generate unclear and biased results. Through RefAssured’s Bullhorn integration, recruitment agencies are improving the quality of hire, reducing time to hire, building trust and transparency with clients, advancing DEI initiatives, and supercharging lead generation. Created by recruitment industry veterans and backed by Bullhorn Ventures, RefAssured is passionate about creating products that deliver real, tangible value to customers.

With RefAssured’s automated reference checking program, your agency can provide higher-quality candidates – and better service – to your existing clients. RefAssured can also help drive new client leads by enabling candidate references to opt into hiring assistance and career services. By building your network and leveraging your talent pool, you’ll find new opportunities well ahead of the competition.

ClearEdge Marketing

ClearEdge Marketing helps industry-leading companies in the talent management space, from global recruitment organisations to HR technology companies, improve lead generation, expand brand reach, build name recognition, enhance relationships, and increase access to clients.

In addition to helping you refine your brand strategy, build websites and content, and boost your SEO, ClearEdge Marketing provides enablement solutions to empower your sales team. Equipped with strategy, campaigns, and collateral, your team will have everything they need to create new opportunities, drive more leads, and boost revenue.

Parqa

Parqa helps accelerate digital transformation for the recruitment industry. Recruitment agencies leading our industry are investing in scalable processes, technologies, and communication strategies to ensure long-term growth and drive enterprise value. Parqa exists to get you there faster, with less risk and stronger returns.

Parqa helps drive demand through strategic content, technology, and measurement. Their A-level subject matter experts can strengthen your current marketing efforts, from shaping both your brand and business strategy to helping you execute on the highest possible level. 

As we look ahead to what 2024 holds in store for recruitment, one thing remains abundantly clear: technology is the driving force behind success. By exploring tailored tech solutions like those offered in the Bullhorn Marketplace, agencies can position themselves to thrive in a competitive landscape, win more clients, and foster lasting client relationships.

At Engage Boston 2023, we introduced the concept of leveraging the power of artificial intelligence (AI) throughout the recruitment process for things like drafting messages and pitching candidates. In the following months, we worked with a small group of early adopters to continue developing our suite of AI capabilities, Bullhorn Copilot, to ensure it was purpose-built for recruitment.

And today, we’re thrilled to announce the official launch of Copilot Starter, our first set of generative AI capabilities embedded directly in the Bullhorn ATS/CRM.

This is just the beginning. We’re developing Copilot across three core categories of AI – Generative, Source and match, and Directive:

• Generative AI will help recruiters write content and messages more efficiently and effectively.
• Source and match AI will help recruiters and sales teams find the best candidates and successfully match them to the right jobs.
• Directive AI will help recruitment professionals identify the most appropriate next step in their work, informed by past successful outcomes.

Our goal is to provide the most complete AI solution within the recruitment industry and put AI in the hands of recruiters exactly where and when they need it.

Our latest GRID Industry Trends survey revealed that 55% of agencies began experimenting with AI in 2023 and those agencies experimenting with AI were 31% more likely to see revenue gains than agencies that have not begun experimenting with AI. There’s truly never been a better time to leverage the power of AI, and we’re excited to bring that power right into our ATS.

Wondering what this means for you as a Bullhorn customer? Read on for a breakdown of this new functionality, how to get started, and our future plans for AI.

What is Copilot Starter?

Bullhorn Copilot will span the entire Bullhorn platform, with AI-driven capabilities embedded directly into recruiters’ workflows. 

Copilot Starter, the first set of these new capabilities, embeds generative AI functionality directly into the Bullhorn ATS. It allows recruiters to draft candidate communications more efficiently by using information they have already entered into the system instead of starting from scratch or building their own AI prompts in an external application. 

Copilot Starter uses generative AI to help recruiters with the following tasks:

• Creating pre-screening questions
• Drafting rejection messages
• Pitching a candidate for a job
• Updating a candidate’s resume
• Summarising a candidate’s profile
• Creating a client pitch
• Improving a message 

Copilot will support integrations with multiple AI providers, allowing recruitment agencies to evaluate and choose the LLM provider that best suits their business needs. 

Bullhorn Copilot will unlock new levels of quality and productivity, allowing junior recruiters to operate at the level of seasoned professionals and enabling experienced recruiters to work faster and with greater accuracy.

How can I get Copilot Starter?

Copilot Starter is available to Bullhorn customers who have Bullhorn Enterprise Edition ATS/CRM (or a bundle that includes our Enterprise Edition ATS/CRM). 

To get started, please contact your Account Manager or complete this form.

If you are on Bullhorn Corporate Edition or use a different Bullhorn product, please contact your Account Manager regarding your eligibility.

What else do I need to do to be successful with Copilot Starter?

Recruitment agencies that wish to use Copilot will need to select a large language model (LLM) to power Copilot. Copilot supports either Azure GPT or Open AI, so agencies will need to choose which option works best for their team.

And before you launch Copilot Starter in your organisation, we encourage you to take stock of your data quality. Since Copilot Starter generates outputs based on data in the ATS/CRM, the relevance of that output will be impacted by the quality of the data on the record. This is a great opportunity to leverage Automation if you’re not already doing so.

What resources are available to ensure I get the most value from Copilot?

We want our customers to get the most value from Copilot and the rest of the Bullhorn suite. Below are resources to help you understand Bullhorn’s approach to AI, prepare your team and organisation, and successfully utilise this exciting new functionality.

Understanding Bullhorn’s approach to AI

It’s crucial for recruitment professionals to understand the unique applications of AI recruiting tools and how they can optimise recruiters’ interactions with candidates, clients, and colleagues. 

We have a collection of blog posts that discuss AI in recruitment, how agencies are already leveraging this technology, and what the future might hold for AI.

Also, check out our newsletter series on LinkedIn to learn more about how Bullhorn is approaching AI and the most valuable use cases for your recruitment agency.

1. 3 things to know about AI now to prepare for future success: A breakdown of the current AI landscape and how Bullhorn went about applying AI to recruitment
2. How AI is transforming the sourcing process: A deep dive into how to use AI for sourcing and what Bullhorn’s acquisition of SourceBreaker means for the future of our AI capabilities
3. Start small, win big: Staffing and AI in 2024: A recap of a recent conversation with two Copilot early adopters, IDR & Allen Recruitment, on how they’re leveraging AI and the benefits they’re already seeing

To be the first to know about future editions of our newsletter, subscribe on LinkedIn.

Preparing your business for AI

To fully reap the benefits of AI, businesses need to do more than give their teams access to it and hope for the best. Instead, recruitment agencies must prepare their systems, teams, and strategies to ensure strong adoption of AI and lasting success. 

We’ve got you covered. We compiled a comprehensive guide to preparing your business for AI, starting with cleaning your data, leveraging automation, and solidifying your security strategy. 

Learning how to use Copilot Starter

The Bullhorn Training team has put together materials to help Copilot users learn more about the functionality and start extracting value right away. These materials are also useful for training the rest of your team on Copilot Starter. 

Log into the Bullhorn Learning Hub today for more on how Bullhorn is approaching AI in the recruitment industry and how to get started with Copilot Starter.

What’s next for Copilot?

As we mentioned, this is only the beginning for Copilot. In the months and years to come, we’ll be further developing our generative AI capabilities, building out our source and match AI offering, and adding directive AI functionality into our product suite.

In the meantime, if you are a Copilot user, we encourage you to share your feedback and AI suggestions with our team so we can ensure our solutions continue to be the right fit for recruitment.

Learn more about Copilot and Bullhorn’s approach to AI.